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Filing a Complaint with DIFS

Department of Insurance and Financial Services

DIFS’ Office of Consumer Services is here to help you.

Provide consumer information and investigate consumer complaints related to insurance, banks, credit unions, mortgages and other consumer financial products.

DIFS is Here to Help

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They work to respond promptly and completely to consumers’ insurance and financial questions and complaints, assist consumers in resolving those complaints whenever possible, and help consumers understand their options.

We encourage consumers to first attempt to resolve disputes directly with their insurance and/or financial service entity. If a resolution cannot be reached, our office can help try to resolve your dispute. Our Call Center Specialists are available to help you Monday through Friday, from 8 a.m. to 5 p.m. at 877-999-6442.

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